Chartered Institute of Customer Management (CICM) is inviting you to attend the Customer Experience and Service Delivery Symposium to be held on the 9th of October 2019 at Sunbird Hotel.CICM is a globally-recognised customer service and call center professional board, which carries out a series of customer-centric conferences across Africa. The symposium will set a stage for an inclusive framework that will help improve service delivery across all sectors of the economy. It will bring together the corporate community and government departments to discuss on the Service Delivery Status of Malawi at a macro level and find out ways on how best to improve the status quo. This is an exciting opportunity to learn best practices, share ideas and make connections that will accelerate organisations.W're invitating your organisation staff to attend the symposium. Registration is in progress.See details on the bronchure.